AIM REHAB PRIVACY POLICY
Last modified: Sept, 2025
1. Introduction
This Privacy Policy explains how Aim Rehab, Corp. (“Aim Rehab,” “we,” “our,” or “us”) collects, uses, and protects personal information when you use our website (www.aim-rehab.com), mobile application (“App”), and online movement services (together, the “Services”).
By using our Website, App, or Services, you agree to the terms of this Privacy Policy. If you do not agree, you should not use our Website, App, or Services.
If you receive clinical physical therapy/telehealth services from licensed providers through Aim Rehab, those services are also subject to a separate HIPAA Notice of Privacy Practices (NPP). That document explains how Protected Health Information (PHI) is handled under federal and state law. This Privacy Policy covers website, app, and non-HIPAA data.
We may update this Privacy Policy from time to time. The “Last Revised” date reflects the most recent update. Material changes will be communicated through our Website, App, or by email.
2. No Users Under 18
Our Website and App are not intended for users under 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a minor, we will delete it. If you believe we may have such information, contact us at [email protected].
3. Information We Collect
Information You Provide
We collect personal information directly from you, such as:
Name, email, phone number, postal/billing address
Payment information (processed securely by third-party providers; we do not store full card numbers)
Health or fitness information you choose to provide when requesting services
Communications, including forms, emails, SMS, or support requests
User content (such as posts or feedback you submit in public or community areas)
Information Collected Automatically
When you use our Website or App, we may automatically collect:
Device and browser details (IP address, operating system, app version)
Usage data (pages visited, time/date, referring/exit pages, errors, clickstream)
Location data (approximate)
Cookies and tracking data (see Section 6 below)
Information From Third Parties
We may receive information about you from business partners, analytics providers, or payment processors.
4. How We Use Your Information
We use personal information to:
Provide and operate our Website, App, and Services
Process payments and transactions
Respond to your inquiries and provide customer support
Send you account-related notices and updates
Deliver marketing communications (if you have consented; you may opt out at any time)
Personalize your experience and improve our offerings
Enforce our Terms of Use, comply with legal obligations, and protect against fraud
5. Disclosure of Information
We do not sell your personal information. We may share your data with:
Service providers (IT hosting, payment processing, marketing, analytics)
Affiliates or successors (for example, if Aim Rehab is merged or acquired)
Legal authorities (to comply with laws, court orders, or protect rights/safety)
Others with your consent
We may also share de-identified or aggregated data that does not reasonably identify you.
6. Cookies and Tracking
We and our partners use cookies, web beacons, and analytics tools (including Google Analytics) to improve user experience and measure Website/App performance.
You can manage cookies through your browser/device settings.
If you disable cookies, some features may not work properly.
To learn about Google’s data practices, visit: www.google.com/policies/privacy/partners/
7. Your Choices
Email/SMS Marketing: You can opt out of promotional emails by clicking “unsubscribe” and opt out of SMS by replying “STOP.” Consent is not a condition of purchase. Message/data rates may apply.
Cookies/Ads: Adjust browser settings or visit www.aboutads.info to opt out of interest-based advertising.
Account Changes: Contact us to update or delete your account information.
8. Your Rights
Depending on where you live, you may have rights under state law (for example, California, Colorado, Virginia). These may include:
Accessing a copy of your data
Requesting corrections or deletion
Opting out of sale/sharing of data (if applicable)
Limiting use of sensitive information
To exercise rights, email [email protected]. We will verify your identity before processing requests.
9. Data Security
We use technical, administrative, and physical safeguards to protect your information. However, no system is fully secure. You are responsible for protecting your account credentials.
10. Do Not Track
Our systems do not currently respond to “Do Not Track” browser signals.
11. California Privacy Rights
California residents may request information about how we share personal information for direct marketing purposes (California Civil Code Section 1798.83) and have additional rights under the California Consumer Privacy Act (as amended by CPRA). Requests may be submitted to [email protected].
12. Changes to This Policy
We will post updates to this Privacy Policy on our Website and App. Significant changes will also be communicated via email if we have your contact information.
13. Contact Us
For questions or requests regarding this Privacy Policy, contact:
Aim Rehab, Corp.
Email: [email protected]
New York, NY